WhatsApp Marketing & Automation Platform

Automate Customer Communication • Increase Engagement • Convert More Leads

At Excel Lab Work Pvt. Ltd., we provide a complete WhatsApp Marketing and Automation platform that helps businesses communicate with customers instantly, automate follow-ups, and manage leads efficiently.

Our system combines WhatsApp API, CRM lead management, chatbot automation, bulk messaging, and retargeting tools to create a powerful customer engagement ecosystem.

With WhatsApp being one of the most widely used communication platforms, businesses can connect with customers directly and deliver highly personalized communication at scale.

WhatsApp Marketing & Automation Platform

Why WhatsApp Marketing is Powerful

Businesses using WhatsApp marketing experience:

✔ Higher message open rates
✔ Faster customer response times
✔ Improved lead conversion rates
✔ Direct communication with customers
✔ Better engagement compared to email or SMS

WhatsApp marketing allows businesses to build strong relationships with customers while automating repetitive communication tasks.

WhatsApp Automation Features

Powerful Automation Tools to Manage Customer Communication

Our platform includes a wide range of features designed to help businesses automate communication and manage customer interactions efficiently.

Automation Features Grid

Bulk WhatsApp Messaging

Send marketing campaigns and promotional messages to customers instantly.

CRM Lead Management System

Capture, track, and manage leads in a centralized CRM dashboard.

Automation Workflow Builder

Create automated customer journeys including welcome messages and follow-ups.

WhatsApp Chatbot Automation

Respond instantly to customer inquiries with intelligent chatbots.

Facebook Chatbot Integration

Automate conversations on Facebook Messenger.

Instagram Chatbot Integration

Respond to Instagram inquiries automatically.

Team Collaboration System

Allow multiple team members to manage conversations through a shared inbox.

Customer Segmentation

Segment customers based on behavior and engagement.

Automated Follow-Up System

Send automated reminders and follow-up messages.

RCS Messaging Retargeting

Retarget customers with rich messaging campaigns.

Lead Qualification Automation

Automatically collect important customer information.

Marketing Campaign Analytics

Track performance of marketing campaigns and customer engagement.

WhatsApp Automation Features

Automation Workflow System

Automation workflows allow businesses to automate customer interactions without manual intervention.

Examples of automation flows include:

  • Welcome message automation
  • Lead qualification questions
  • Appointment reminders
  • Promotional follow-up campaigns
  • Customer engagement sequences


  • 💰 Automation Flow Price: ₹70 per month

    Automation helps businesses respond instantly and nurture leads automatically.

    WhatsApp Automation Features

    CRM Lead Management System

    Our integrated CRM system helps businesses organize and manage leads efficiently.

    CRM features include:

  • Centralized lead database
  • Lead assignment for team members
  • Lead status tracking
  • Follow-up management
  • Customer interaction history

  • This ensures every lead is properly tracked and managed.

    WhatsApp Automation Features

    Retargeting System

    Many customers do not convert immediately after the first interaction.

    Our platform includes retargeting tools such as:

  • WhatsApp marketing campaigns
  • RCS messaging retargeting
  • Automated follow-up sequences
  • Promotional messaging campaigns

  • Retargeting helps businesses bring back interested prospects and increase conversion rates.

    WhatsApp Automation Features

    Messaging Charges

    To improve customer engagement, our platform includes chatbot integrations.

    Message Type Price
    Marketing Messages ₹0.92 per message + GST
    Utility Messages ₹0.14 per message + GST

    Marketing messages are used for promotional campaigns, while utility messages are used for notifications and transactional communication.

    Whatsapp Marketing

    Team Member Access

    Businesses can allow multiple team members to manage customer conversations.

    💰 ₹70 per team member per month

    This enables collaborative customer support and lead management.

    Digital marketing agency

    WhatsApp Marketing Pricing Plans

    Platform & Automation Subscription

    Features

    • WhatsApp API Setup
    • CRM Lead Management
    • Bulk WhatsApp Messaging
    • Automation Workflow
    • Facebook Chatbot
    • Instagram Chatbot
    • WhatsApp Chatbot
    • Team Member Access
    • CRM Dashboard
    • Automation System
    • Plan Price

    1 Month Plan

    • Included
    • Included
    • Included
    • -
    • -
    • -
    • -
    • -
    • -
    • -
    • ₹3,000 + GST
    Get Started

    3 Month Plan

    • Included
    • Included
    • Included
    • ₹70 / Month
    • Free
    • Free
    • ₹150 / Month
    • ₹70 / Month / User
    • Included
    • Included
    • ₹6,000 + GST
    Get Started

    6 Month Plan

    • Included
    • Included
    • Included
    • ₹70 / Month
    • Free
    • Free
    • ₹150 / Month
    • ₹70 / Month / User
    • Included
    • Included
    • ₹12,000 + GST
    Get Started

    12 Month Plan

    • Included
    • Included
    • Included
    • ₹70 / Month
    • Free
    • Free
    • Free
    • ₹70 / Month / User
    • Included
    • Included
    • ₹18,000 + GST
    Get Started
    WhatsApp Automation Features

    Bulk WhatsApp Messaging Plan

    Plan Price Features
    Bulk Messaging Platform ₹7,000 / Year Broadcast messaging, contact management, messaging dashboard
    Whatsapp Marketing

    Customer Journey Automation Funnel

    Our WhatsApp marketing system follows a structured customer journey.

    Awareness

    Customers discover your business through ads, social media, or website content.

    Lead Generation

    Customers submit inquiries through WhatsApp or forms.
    Leads automatically enter the CRM system.

    Engagement

    Automation sends welcome messages, product information, and qualification questions.

    Conversion

    Sales teams interact with qualified leads and close sales.

    Retention

    Customers receive promotional campaigns, offers, and updates.

    Excel lab work pvt. ltd.

    Why Choose Excel Lab Work Pvt. Ltd.

    ✔ Complete WhatsApp automation system
    ✔ Integrated CRM lead management
    ✔ Marketing campaign automation
    ✔ Retargeting and follow-up systems
    ✔ Scalable communication infrastructure

    Our goal is to help businesses build structured customer communication systems powered by automation and technology.

    Excel lab work pvt. ltd.

    Start Automating Customer Communication Today

    If you want to send marketing campaigns, automate customer communication, and manage leads efficiently, our WhatsApp automation platform can help.

    📞 Call / WhatsApp: +91 7607713399
    📧 Email: support@excellabwork.com
    🌐 Website: www.excellabwork.com

    Chat with us Call now